Managed IT & user support
Helpdesk support, workstation setup, account management, troubleshooting, remote assistance and planned maintenance for business teams.
Managed IT · Infrastructure · Cybersecurity · Maritime technology
Technology that keeps your business moving.
Managed IT, infrastructure, cybersecurity and support for businesses that cannot afford downtime.
ERGONAUTS designs, manages and supports servers, networks, Microsoft environments, cybersecurity systems and business-critical IT infrastructure across Greece and the maritime sector.
Windows Server & Active DirectoryMicrosoft 365FortiGate firewalls & VPNsHyper-VSynologyUniFiMikroTikCiscoKasperskyESETKerio ConnectVessel IT
Core services
Business IT support with real infrastructure depth.
From daily support to server, firewall, backup and migration projects, we focus on stable systems, sensible decisions and clear next steps.
Discuss your environmentDay-to-day
Windows Server & Active Directory
Server installations, domain services, users and groups, permissions, file shares, policies, migrations and clean-up of existing environments.
Microsoft 365, email & Kerio Connect
Microsoft 365 tenants, Exchange, Teams, OneDrive, SharePoint, DNS, migrations, email routing and mailbox troubleshooting.
Virtualization & server infrastructure
Hyper-V hosts, virtual machines, storage planning, server replacement and practical migration planning.
Networks, Wi‑Fi, UniFi, MikroTik & Cisco
VLANs, switches, routers, Wi‑Fi coverage, access points, guest networks, cabling coordination and internet troubleshooting.
Backup infrastructure & Synology
Synology NAS, local and cloud backups, restore checks, retention planning, business continuity and recovery testing.
Web and email hosting
Reliable website and business email hosting, domain and DNS management, SSL certificates, mailbox setup, migrations and ongoing technical support.
Maritime IT Solutions
Technology support from shore office to vessel.
Maritime environments require stable connectivity, controlled access and systems that remain manageable when a vessel is far from the office.
ERGONAUTS supports vessel networks, onboard systems and shore-side offices with a practical understanding of maritime operations.
Talk about maritime ITCrew Wi‑Fi and segmentation
Guest and crew access, VLANs, UniFi access points, MikroTik/Cisco routing and onboard troubleshooting.
Starlink, VSAT and 5G integration
Failover planning, router/firewall integration and reliable remote support paths.
FortiGate aboard vessels
Firewall policies, secure remote management and vessel-to-office site-to-site VPNs.
Onboard server and backup systems
Server, NAS and backup infrastructure for business-critical vessel data.
Cybersecurity and Network Protection
Security implemented properly—not left as advice.
Clear recommendations matter. Correct configuration, monitoring and follow-through matter more.
Firewall and network security
FortiGate, MikroTik and Cisco equipment, policies, VPNs, filtering, remote access and site-to-site connectivity.
Identity and MFA
Microsoft 365 security, MFA, account reviews, admin access control and password hygiene.
Endpoint and antivirus protection
Kaspersky and ESET solutions, device protection, update discipline and practical endpoint management.
Email security
Email security settings, phishing-risk reduction and straightforward user guidance.
Backup and recovery testing
Recovery planning, test restores, backup monitoring and reduction of single points of failure.
Risk reviews and policies
Practical security reviews and policies that small teams can actually follow.
How support works
Resolve the issue. Strengthen the system.
We deal with the immediate problem first, then identify the infrastructure, security or backup weakness behind it—without turning every incident into an oversized project.
- 01
Assess the impact
Identify who is affected, which system is involved and how urgent the issue is.
- 02
Stabilise the service
Restore access or reduce risk first, especially for email, networks, servers and connectivity.
- 03
Record and improve
Document the work and provide a practical recommendation for the next improvement.
Client portal
Your support relationship, documented.
Clients can open support tickets and review work completed, account details, files, reports, charged hours and remaining support hours.
Support ticketsJob historySupport hoursPDF reportsClient filesAccount details
Open client portal
Practical, capable, approachable
Small-company attention. Infrastructure-level capability.
ERGONAUTS supports professional offices, local organisations, maritime companies and owner-managed businesses that value direct, reliable technical support.
- Coverage
- Remote and on-site support across Greece
- Vendor experience
- Microsoft, Fortinet, MikroTik, Cisco, Kaspersky, ESET, Synology, Ubiquiti/UniFi, Dell and Kerio
- Hosting
- Web and email hosting, domains, DNS, SSL and mailbox support
- Communication
- Greek and English support
Contact Ergonauts
Tell us what is not working—or what needs to work better.
Send the key details and we will come back with practical next steps. For urgent issues, tell us which users or systems are affected.
Direct technical responseEnglish and Greek communicationRemote and on-site support